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Knowledgebase

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Responses to typical Support-related questions

Most Popular Articles

Do you offer some kind of Control Panel for easy functionality/domain management? Can I see it?
Not only do we offer a Control Panel to our users, but we offer what we believe to be the VERY...
Once purchased and paid, how long does it take before my new domain name is active?
The time it takes for your new domain to be active can vary a great deal.   After...
What FTP program should I use to connect to my website, so that I can upload files?
On a Windows PC, a popular free (trial) FTP program is WS_FTP. You may find it at:...
What is PHP and where can I learn more about it?
PHP is a recursive acronym that stands for:**P**HP:       ...
How can I get a complete backup of my web site?
The Backup area allows you to download the daily, weekly, or monthly backup file of your entire...