In order to create or restore a snapshot of your TeamSpeak 3 server, login to your TeamSpeak 3 control panel and do the following:
1- Click "Game & Voice Management".
2- Click "Voice Services".
3- Under "Actions", click "Create Snapshot" or "Restore Snapshot" depending on what you are looking to do.
If for any reason you are still unable to create or restore a snapshot of your server from the control panel, please be sure to open a support ticket to contact us, so we can investigate.