Knowledgebase


Categories


Billing 2

Responses to typical Billing-related questions

Pre-Sales / Sales 9

Responses to typical Sales (or Pre-Sales) questions

Support 64

Responses to typical Support-related questions

Most Popular Articles


 How does "Clan Pay" work?

We now offer "Clan Pay", allowing your team / clan members to help make a contribution to the invoice for your team's voice chat server, so no one person is responsible for paying the whole bill themselves.   The way it works is: 1- A...

 How do I get a new administrator token / privilege key?

We often get asked by our clients (who have either formatted their computers or are accessing their Teamspeak service from another machine) on whether a new administrator token / privilege key can be generated. The Control Panel that we...

 Once purchased and paid, how long does it take before my new web-hosting, voice server, game server or VPS service is active?

We have worked very hard to ensure that you get up and running with your web-hosting, voice server, game server & VPS services as soon as possible. In keeping with this, we have fully automated the entire sign-up process; from the...

 Once purchased and paid, how long does it take before my new domain name is active?

The time it takes for your new domain to be active can vary.   After registering our DNS servers with your domain registrar (assuming the domain was bought elsewhere), it could take as long as 48 hours for the DNS records to propagate...

 How do I modify my Teamspeak 3 permissions and groups?

  The Teamspeak 3 permission system is a very versatile and feature-rich system that determines which users are allowed to do which actions. This system consists of groups that are assigned to sets of permissions. This can be used...