Base de Connaissances


Catégories


Billing 2

Responses to typical Billing-related questions

Pre-Sales / Sales 9

Responses to typical Sales (or Pre-Sales) questions

Support 64

Responses to typical Support-related questions

Les plus consultés


 Comment est-ce que je peux ajouter des slots Teamspeak à mon serveur moi-même?

Nous sommes souvent demandé par nos clients comment ajoutée des slots à leurs serveurs existants. Dans le passé, il s'agissait d'un processus manuel qui exigeait qu'un devis envoyé par notre service de facturation, la citation à être...

 How does "Clan Pay" work?

We now offer "Clan Pay", allowing your team / clan members to help make a contribution to the invoice for your team's voice chat server, so no one person is responsible for paying the whole bill themselves.   The way it works is: 1- A...

 What payment methods do you accept?

We offer payment for all our hosting services using the following forms of payment:- PayPal- Credit Card via Stripe payment gateway- Bank Transfers (EPS Austria, Korea Bank Transfer, Malaysia Bank Transfer, Philippines Bank Transfer,...

 Once purchased and paid, how long does it take before my new domain name is active?

The time it takes for your new domain to be active can vary.   After registering our DNS servers with your domain registrar (assuming the domain was bought elsewhere), it could take as long as 48 hours for the DNS records to propagate...

 How do I get a new administrator token / privilege key?

We often get asked by our clients (who have either formatted their computers or are accessing their Teamspeak service from another machine) on whether a new administrator token / privilege key can be generated. The Control Panel that we...