Billing 2

Responses to typical Billing-related questions

Pre-Sales / Sales 9

Responses to typical Sales (or Pre-Sales) questions

Support 64

Responses to typical Support-related questions

Mest populære

 Can I add TeamSpeak slots to my server myself?

We often get asked by our clients to have TeamSpeak slots added to their existing servers. In the past, this was a manual process that required that a quote be sent by our billing department, the quote to be accepted by the client, and...

 How does "Clan Pay" work?

We offer "Clan Pay", allowing your team / clan members to help make a contribution to the invoice for your team's voice chat server, so no one person is responsible for paying the whole bill themselves.   The way it works is: 1- A...

 Once purchased and paid, how long does it take before my new domain name is active?

The time it takes for your new domain to be active can vary.   After registering our DNS servers with your domain registrar (assuming the domain was bought elsewhere), it could take as long as 48 hours for the DNS records to propagate...

 What payment methods do you accept?

We offer payment for all our hosting services using the following forms of payment:- PayPal- Credit Card via Stripe payment gateway- Bank Transfers (EPS Austria, Korea Bank Transfer, Malaysia Bank Transfer, Philippines Bank Transfer,...

 I just signed up. Why does my TeamSpeak server's TSDNS show "Pending" in the Client Area?

We have been asked by a few of our clients who just completed the sign-up process for a TeamSpeak server why the "TSDNS" entry in their Client Area shows "Pending". Because a custom domain or subdomain requires DNS entries to become...