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Billing 2

Responses to typical Billing-related questions

Pre-Sales / Sales 9

Responses to typical Sales (or Pre-Sales) questions

Support 61

Responses to typical Support-related questions


 Can I add TeamSpeak slots to my server myself?

We often get asked by our clients to have Teamspeak slots added to their existing servers. In the past, this was a manual process that required that a quote be sent by our billing department, the quote to be accepted by the client, and...

 How does "Clan Pay" work?

We offer "Clan Pay", allowing your team / clan members to help make a contribution to the invoice for your team's voice chat server, so no one person is responsible for paying the whole bill themselves.   The way it works is: 1- A...

 Once purchased and paid, how long does it take before my new domain name is active?

The time it takes for your new domain to be active can vary.   After registering our DNS servers with your domain registrar (assuming the domain was bought elsewhere), it could take as long as 48 hours for the DNS records to propagate...

 How do I create or restore a snapshot of my TeamSpeak 3 server?

In order to create or restore a snapshot of your TeamSpeak 3 server, login to your TeamSpeak 3 control panel and do the following: 1- Click "Game & Voice Management". 2- Click "Voice Services". 3- Under "Actions", click "Create...

 How can I add my newly created email account to my iPhone/iPad?

In order to setup your newly created email account on your iPhone or iPad, please follow the instructions below: - On your iPhone, go to Settings > Mail > Accounts > Add Account- On the following screen, choose "Other" at the...