While we have servers dispersed globally for our various hosting offerings, our website hosting service is housed in Canada, with 45+ Internet Exchange Points (IXP), delivering the best overall speed and connectivity around the globe.

Yes, every website hosting package comes with the Interworx control panel. You can learn more about Interworx here.

We fully understand that your needs can change or evolve over time. You can therefore most definitely upgrade (or even downgrade!) your chosen hosting plan at any given time, without incurring any additional ‘setup’ fees like some of our competitors will subject you to; you will simply pay a pro-rated amount for the difference between the current plan and your new plan of choice.

Yes, we provide a no questions asked 30-day money back guarantee on any website hosting plan fees charged. However, it should be noted that if you registered a domain name or transferred a domain to us, these particular fees will be non-refundable, but you are still free to use your newly purchased or recently transferred domain with any other hosting provider. If you took advantage of a promotion and received a free domain with your plan, we will refund all your fees minus the fee that it costs us to register the domain that you received from us for free.

Our service provisioning is all fully automated, so accounts actually get set up immediately upon receipt of payment. You should therefore receive a welcome email with instructions on how to get started within a minutes of completing your online payment.

All of our servers used for website hosting have high-end Intel Xeon processors (8+ cores) with at least 64GB RAM. The drives are configured in RAID arrays, which provides for protection in the event of drive failures, as the data is distributed across multiple disks. In most drive failure instances, we are able to replace the faulty disk without ever having to take the server offline for maintenance.